E1 Digital Agency

Terms & Conditions

Acceptance of Terms
By using hosting services provided by E1 Digital Agency, you agree to comply with and be bound by these terms and conditions.

1. Service Provision

E1 Digital Agency will provide web hosting services, including the deployment and management of hosting accounts, as specified in the agreed-upon service plan.

2. Account Responsibility

Clients are responsible for maintaining the security and confidentiality of their account information. Any activities conducted under your account will be considered authorized by you.

3. Hosting Payment and Refund Policy

The hosting price will be charged in advance for the whole year and will not be refundable if the client decides to stop using the services before the hosting plan expires.

4. Hosting Duration and Renewal

The deployed hosting is for a 1-year period. The client must pay the renewal amount at least 1 week before the expiry date to renew it in a timely manner. If payment is not made, the domain and hosting will be cancelled automatically.

5. Changing Hosting Before Renewal

E1 Digital provides hosting for a duration of one year. If a client wishes to transfer their website to their own hosting before the renewal, they must inform E1 Digital at least one week before the expiry of the current hosting period. Our team will assist you in transferring your website to your hosting.

6. Service Uptime

E1 Digital Agency aims to provide 99.9% uptime for hosting services. However, scheduled maintenance and unforeseen circumstances may cause downtime.

7. Acceptable Use Policy

Clients must not use the hosting services for unlawful activities, including but not limited to, distributing malware, engaging in fraudulent activities, or violating intellectual property rights.

8. Non-Renewal of Hosting

E1 Digital reserves the right not to renew your hosting after a year for any reason. In such cases, we will inform the client in advance. The client will need to purchase their own hosting, and our team will assist with the transfer of the website to the new hosting.

9. Limitation of Liability

E1 Digital Agency is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our hosting services.

10. Termination

E1 Digital Agency reserves the right to terminate services if clients violate any terms and conditions or if deemed necessary for service integrity and security.

11. Amendments

E1 Digital Agency reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes.

By utilizing E1 Digital Agency’s hosting services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

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